Terms and Conditions

General Terms and Conditions of TheHeartFam
§1 Validity towards entrepreneurs and definitions of terms

(1) The following General Terms and Conditions of Business apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following regulations concerning the conclusion of the contract apply to orders via our Internet shop https://www.engelsinn.de/ .

(2) In the event of the conclusion of the contract, the contract is concluded with

TheHeartFam
Manuel Kania
Lausitzer Strasse 46
D-90453 Nuremberg
is achieved.

(3) The presentation of the goods in our internet shop does not represent a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our internet shop, the following regulations apply: The consumer makes a binding offer to enter into a contract by successfully completing the ordering procedure provided in our Internet shop.

The order is placed in the following steps:

1) Selection of the desired goods
2) Confirm by clicking the "Order" buttons
3) Check the information in the shopping cart
4) Press the button "to checkout
5) Login to the Internet shop after registration and entering the login details (e-mail address and password).
6) Re-examination or correction of the respective entered data.
7) Binding dispatch of the order by clicking the button "order with costs" or "buy".

Before the binding sending of the order, the consumer can return to the website where the customer's details are recorded and input errors are corrected or the order process is cancelled by closing the Internet browser by pressing the "Back" button in the Internet browser used by him after checking his details. We will immediately confirm receipt of the order by an automatically generated e-mail ("order confirmation"). With this we accept your offer.

(5) Storage of the contract text for orders via our internet shop : We store the contract text and send you the order data and our general terms and conditions by e-mail. You can also view the AGB at any time at https://www.engelsinn.de/pages/agb. You can view your past orders in our customer area under My account --> My orders.

§3 Prices, shipping costs, payment, maturity

(1) The prices quoted include the statutory value added tax and other price components. Any shipping costs are added.

(2) The consumer has the possibility of payment by PayPal, credit card (Visa, Mastercard, American Express).


§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate shipment. The delivery takes place here at the latest within 8 working days. In the case of payment in advance, the period for delivery begins on the day after the payment order is sent to the bank responsible for the transfer and for all other payment methods on the day after the contract is concluded. If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period shall end on the next working day.

(2) The risk of accidental loss and accidental deterioration of the goods sold shall not pass to the buyer until the goods are handed over to the buyer, even in the case of mail order purchases.

§5 Retention of title

We reserve the right of ownership of the goods until the purchase price has been paid in full.

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§6 Right of withdrawal of the customer as a consumer:

Right of revocation for consumers

Consumers are entitled to a right of revocation according to the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity:

Cancellation policy


Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must
TheHeartFam
Manuel Kania
Lausitzer Strasse 46
D-90453 Nuremberg
e-mail higherbalance@web.de
by means of a clear declaration (e.g. a letter sent by post)